Account Manager – Customer Success

🔥 3 hours ago

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LeadVenture™

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

LeadVenture™ is a company that provides a range of technology platforms and digital tools designed to enhance the success of dealerships. Their services cater to over 40,000 dealers in industries such as powersports, marine, RV, trailer, outdoor power equipment, agriculture, heavy equipment, heavy truck, tire, service, and non-franchise auto dealerships. LeadVenture offers solutions including customizable websites, inventory and lead management, and automated email marketing to drive sales. Additionally, they connect OEMs with dealers to enhance brand presence and facilitate seamless transactions. Their mission focuses on fueling dealer growth through advanced digital tools and integrations.

📋 Description

• Develop professional relationships with clients for improving their online presence • Guide dealers through our website and digital marketing solutions • Maintain customer relationships and focused on revenue growth • Conduct monthly reporting calls with clients • Promote and support marketing and website services • Handle customer comments, provide solutions, and ensure resolution • Keep records of customer interactions and process accounts • Identify retention risks and work to eliminate them • Update job knowledge through educational opportunities

🎯 Requirements

• 2+ years of Customer Service experience • 1+ year of Digital Marketing experience preferred • Experience working with a CRM preferred • Excellent Time management and Organizational skills • Strong Communication and Interpersonal Skills • Adaptable, Energetic, Team-Player Attitude • Ability to type 45 wpm • Ability to multitask efficiently • Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps • Strong technical aptitude and ability to learn quickly • Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment

🏖️ Benefits

• LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. • LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. • Professional development opportunities.