Key Account Manager, International

Job not on LinkedIn

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

🗣️🇮🇹 Italian Required

🗣️🇫🇷 French Required

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Lemonway

51 - 200 employees

Lemonway is a pan-European payment institution dedicated to marketplaces, alternative finance platforms and other companies looking for payment processing, wallet management and third-party payment in a KYC/AML - regulated framework. Its payment solution is trusted and used by over 400 websites in Europe including 200 crowdfunding platforms. Since December 2012, the company has opened 12 million e-wallets to end-users and has registered over 200 platforms as agents with the ACPR – Banque de France.

📋 Description

• Manage a portfolio of 50 key accounts: oversee, retain and grow key accounts based in France and across Europe • Business development: identify upsell and cross-sell opportunities with existing clients • Client relations: act as the primary point of contact for strategic clients, coordinate with other teams, ensure overall satisfaction of your client portfolio, and resolve issues promptly • Analysis and reporting: monitor key performance indicators (KPIs), prepare regular reports and recommend areas for improvement • Internal collaboration: work closely with product, support and compliance teams to deliver the best possible customer experience

🎯 Requirements

• Under 5 years of experience as an Account Manager, Key Account Manager or Account Executive • At least 2 years' experience in the payments industry • Experience with large B2B clients, ideally in an international context • Excellent negotiation, project management and communication skills • Customer- and solution-oriented, with a continuous desire to learn and improve the solution • Fluent English and either Spanish or Italian • French is not required but will strengthen your application

🏖️ Benefits

• Not specified

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