At Level, we believe using your benefits should be as easy as buying a cup of coffee. We’re unlocking the full value of compensation by rebuilding benefits as a simple payments experience — fast, flexible, and transparent. Our mission is to empower people to build better financial futures, and we’re accomplishing that by transforming the status quo of benefits.

Level is a B2B2C fintech company comprised of a diverse team from industry-leading companies like Square, Oscar, Google, Uber, and Airbnb. Together, we’re creating a new payments tech stack to help employers offer more accessible and personalized benefits for their teams — and this is just the beginning.

Collaboration is our superpower here at Level. By leveraging each other’s strengths and curiosity, we’ve been able to build a best-in-class product, culture, and business. Plus, our employee benefits are so awesome that we let our customers buy them too.

Level

Software Engineer

• Build latency sensitive transaction processing systems and manage latency requirements across multiple real time systems
• Ensure high reliability, availability, and accuracy in managing the funds and transactions through Level
• Work with banking and FinTech partners to enable the Level product in order to empower or employers to give benefits and our members to use benefits
• Directly contribute to and help define core interface code between our financial systems and our core product
• Be a role model for software design and scalable systems architecture by developing, sharing, and setting the quality bar for Level as a whole
• Develop platforms and services that are configurable and scalable. You will partner with many functions at Level, with the opportunity to both work on infrastructure/platform systems, and produce direct user-facing growth
• Scope and lead large technical projects with enormous impact across many teams at Level

Software Engineer, Ledger & Payments

Customer Success & Support

• Level Support also acts as the front-line for reporting trends to our Product and Sales teams
• On the Frontlines - As one of the outward-facing voices of Level, you’ll use phone, messaging and email to address and resolve member and provider inquiries.
• Transaction processing: You’ll assist with transaction review, categorization, and various other tasks associated to completing and reviewing transactions.
• Communication - You’ll work and collaborate with internal stakeholders to identify issues and advocate for Level members and providers.
• Constant Improvement - You’ll continuously develop and refine processes and resources to keep our support top-notch. You’ll address issues with intellect, grit, and empathy. And beyond the support team, you’ll tackle projects with members of other Level teams as we roll out new plans and products.

Support Specialist

Transaction Processing is at the core of Level's business. You will be responsible for building the mission critical engine that manages all of the transactions that flow through Level from card transactions to reimbursement requests and payout to the member. Work with banking and FinTech partners to enable the Level product. Directly contribute to core interface design and write code. Be a role model for software design and scalable systems architecture by developing, sharing, and setting the quality bar for Level as a whole Develop platforms and services that are configurable and scalable. You will partner with many functions at Level, with the opportunity to both work on infrastructure/platform systems, and produce direct user-facing growth Scope and lead large technical projects with enormous impact across many teams at Level

Remote Job Openings at Level

Level

Software Engineer, Ledger & Payments

Level

Support Specialist

Level

Software Engineer, Transactions

Level