Contact center software using advanced AI & NLU to automate outdated workflows for support agents & QA teams.
51 - 200
đź’° $20M Series B on 2022-03
November 21, 2023
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Contact center software using advanced AI & NLU to automate outdated workflows for support agents & QA teams.
51 - 200
đź’° $20M Series B on 2022-03
• Work on problems in speech-to-text pipelines like voice activity detection, transcription, and automatic speech recognition • Train, deploy, and maintain scalable speech-to-text pipeline • Keep up with the latest techniques in the field • Collaborate with team members on system architecture and design • Conduct experiments with model architectures and training schemes • Work in an agile environment to deliver high-quality products
• Bachelor's degree in Computer Science or Electrical Engineering • Strong knowledge of Machine Learning fundamentals and Deep learning architectures • Hands-on experience with building CTC and Attention based encoder-decoder models for ASR • Proficiency in Python, Linux, and a Deep Learning framework like Pytorch/Tensorflow • Strong software engineering abilities • Experience in building text-to-speech (TTS) and punctuation restoration for ASR is a plus • Awareness of state-of-the-art research in Speech & NLP domain
• Cutting-edge technologies • High-impact role • Opportunity to work with experienced professionals from top technology companies • Fun and learning environment • Growth opportunities
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