Sr. Manager - People Operations(Remote, India)

January 13

Level AI

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Contact center software using advanced AI & NLU to automate outdated workflows for support agents & QA teams.

51 - 200

💰 $20M Series B on 2022-03

Description

• Drive end-to-end solutions, building and steering programs for our fast-growing organization • Own People technology, ensuring data integrity and driving HR analytics for informed decision-making • Provide operational support, implementing innovative solutions for a stellar employee experience • Develop and refine efficient people processes, from talent review to compliance, reflecting our vibrant culture • Act as a strategic business partner, offering consultative advice to senior leaders on complex HR issues • Foster cross-functional relationships for optimized business processes, from forecasting to global compliance

Requirements

• 8 + years of Extensive HR Operations experience in high-growth startups or tech business units, covering systems, comp & benefits, processes, and compliance • Global proficiency in organization design, and compensation/benefits practices • Exceptional influencing skills across all levels, thriving in a fast-paced, ever-changing environment • Proactive decision-maker with a principled approach, adept at providing HR consultation to senior leadership • Track record of building and scaling people programs, implementing/evaluating HR systems/tools • Strong project management skills, urgency-driven, and analytically minded with a data-driven problem-solving approach • Maintains confidentiality while handling sensitive information, able to work independently and collaboratively • Systems experience with Compensation/Merit Cycle • Operated in small HR teams, adept at wearing multiple hats and being hands-on

Benefits

• Market-competitive compensation • Fun, learning, and growth