Virtual Assistant

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October 20

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LevelUp - WordPress Technical Support & Outsourcing

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SaaS • B2B • Wellness

LevelUp is a company specializing in WordPress technical support and outsourcing services. Founded in 2017, LevelUp provides a range of services aimed at helping WordPress businesses succeed, including technical support and maintenance plans for WordPress sites, one-time fix services, and managed customer support for WordPress theme and plugin developers. They also offer white-label support packages for WordPress design agencies and assistance in building offshore teams to handle WordPress support and development. With a focus on reducing operational overheads, LevelUp helps businesses outsource their technical support needs, offering specialized talent to handle WordPress-related challenges efficiently. The company is based in the UK with a support office in Manila, Philippines.

51 - 200 employees

☁️ SaaS

🤝 B2B

🧘 Wellness

📋 Description

• Manage multiple calendars, schedule meetings, and coordinate appointments and ensure that your manager is prepared for and ready for those meetings and appointments. • Track project deadlines and ensure deliverables are completed on time • Respond to emails and handle day-to-day communication • Create and communicate plans from daily task lists and set your manager up for success through effective communication and reminders • Organize files, manage data, and maintain clear documentation • Conduct research and create detailed, thoughtful summaries or reports • Build, enter data, organize and maintain spreadsheets, documents, and presentations • Ensure that your manager has everything they need for successful business trips including itineraries, meeting schedules and plans, along with relevant notes, proposals and presentations • Support client communication and customer service tasks • Set up systems or tools from scratch when needed and make process recommendations • Take initiative to identify gaps, ask the right questions, and offer practical solutions • Communicate openly and effectively to ensure that expectations are clear and met consistently • Assist with other administrative and operational work as required

🎯 Requirements

• At least 2 years of experience as a Virtual Assistant or in a similar administrative role • Proven experience as a Virtual Assistant or relevant administrative role • Excellent verbal and written communication skills in English • Experience in project management or scheduling is highly desirable • Strong organizational, problem-solving, and analytical skills • Confident using and learning new tools or platforms quickly • Comfortable setting up processes, systems, or dashboards from scratch • Reliable, detail-oriented, and consistent in meeting deadlines • Proficient in Google Workspace, Microsoft Office, Zoom, Slack, Trello, or Asana • Able to work independently and exercise sound judgment

🏖️ Benefits

• Fully remote work arrangement • Work Schedule: Monday to Friday, 9pm to 6am