Lead Physical Security Technician
March 1
Description
• Serving as technician for various security technology systems to include programming support for core functions and programming modifications for system performance improvement. • Supporting infrastructure incidents at locations utilizing the security systems. • Providing technical liaison assistance with Information Technology professionals and technology system vendors for server maintenance and proper integration of security systems with overall company IT infrastructure. • Manage physical security system support to meet service level agreements. • Providing technical support to sites to resolve day-to-day issues related to security technology systems. • Analyze physical security system performance and recommend improvements. • Resolve complex system issues for physical security systems and networks. • Troubleshoot system performance issues and implement corrective actions. Performing other duties as assigned.
Requirements
• Bachelor’s degree and/or 3-5+ years of experience in a similar role • Minimum of 1 year of supervisory experience • Excellent verbal and written communication skills • Superb detail-orientation and organizational skills with a keen ability to understand network evaluation criteria and be exact in assessments. • Prior process documentation and project management skills • Ability to effectively interact with internal and external stakeholders at all levels • Age 21 or over • High School Diploma or equivalent • Valid Government-Issued Photo ID
Benefits
• Employee discount • Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs • Balance and flexibility; paid time off, paid parental leave, flexible work arrangements • Tuition Reimbursement Programs • Pet Insurance • Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
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