Quality Assurance Coordinator

April 17

Language Services Associates

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A full-service national leader delivering interpretation and translation solutions for over 25 years.

Telephone Interpreting • Sign Language Interpreting • Translation and Localization • Language Assessments • Video Remote Interpreting

51 - 200

Description

• Provides administrative support for the Language Assessment & Testing service line. • Conducts quality evaluations of interpretation sessions to ensure high quality language access is provided. • Responsible for keeping interpreter profiles up-to-date and providing basic interpreter support. • Collaborates with other QA Team Members on departmental projects and initiatives.

Requirements

• Bilingual (Spanish, Haitian Creole, Vietnamese, Russian, or Portuguese preferred) with high English proficiency • Interpreting experience (minimum of 6 months) • Office administration and/or client service experience (preferred) • Excellent verbal and written communication skills • Ability to type 30 WPM or more • Proficienct in Microsoft Office

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service