Lead UX Content Designer

March 28

Lyra Health

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Transforming behavioral health through technology with a human touch

Behavioral health • mental health • digital health

501 - 1000

💰 $235M Series F on 2022-01

Description

• Lead Client Enrollment Content Design, balancing business and user needs to ultimately support business, member, and clinical outcomes • Write clear, concise content for end-to-end user flows • Help users feel welcomed and empowered as they navigate Lyra Health • Contribute to standards, best practices, and content guidelines for Design+ tools like Writer.com • Organize and maintain docs, decks and design files that can easily be tracked by cross-functional teams and partners • Partner with research, designers, PMs, and clinicians to collaborate on deliverables • Build relationships with cross-functional team members and executives across disciplines, and effectively synthesize and integrate their feedback • Identify opportunities to offer a content strategy perspective throughout the product development process, and lead projects and initiatives end to end • Develop Lyra’s voice and tone across Client Enrollment products and services

Requirements

• 8+ years of UX writing, Content Design, or Content Strategy experience • Portfolio of UX-focused work samples for web and mobile applications • Ability to think big and understand complex feature sets, shaping content for multi-disciplinary projects and a diverse set of user archetypes • Strong ability to communicate content decisions and UX best practices • Excellent verbal and written communication skills • Superb attention to detail • Experience collaborating with and managing feedback from a variety of stakeholders • Ability to work well on a highly collaborative and cross-functional team • Ability to thrive in a fast-paced, dynamic startup environment • Knowledgeable of current accessibility standards and able to apply them • Writer.com experience is a plus

Benefits

• Remote work options • Hybrid work available • Opportunity to work with industry leaders • Ability to shape language across client enrollment ecosystem • Competitive salary • Health and wellness benefits