Personal Injury Legal Assistant

Job not on LinkedIn

🔥 2 hours ago

🇵🇭 Philippines – Remote

💵 $7 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚖️ Legal Assistant

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Magic, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

⚡ Productivity

B2B • Productivity

Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.

📋 Description

• Serve as the primary point of contact for assigned clients during treatment and demand preparation. • Maintain accurate, complete, and current records in the firm's case management system. • Monitor medical treatment progress and follow up regularly with clients. • Draft clear, persuasive, well-supported settlement demands. • Confirm all treatment is complete before submission. • Submit finalized demands to insurance carriers; no negotiation authority. • Communicate proactively with clients every 7–10 business days. • Return client calls, emails, and messages promptly. • Explain treatment expectations and documentation needs. • Identify potential Medicare involvement and notify the supervising attorney. • Document lien-related findings in case files. • Accurately document case activity and client communications. • Maintain compliance with HIPAA and state privacy laws. • Support attorneys by improving communication, streamlining case management, and enhancing client satisfaction.

🎯 Requirements

• Direct prior experience handling US personal injury pre-litigation workflows (Stages 1–2), including medical records retrieval, billing collection, and demand package drafting. • Exceptional written and verbal English skills with clear pronunciation and strong phone etiquette for client calls and provider follow-ups. • Proven ability and dedicated setup to consistently work US Eastern Time hours (9:00 AM – 5:00 PM ET) without attendance conflicts. • Hands-on experience or demonstrated tech fluency in navigating legal CRM systems (Smart Advocate preferred) and VOIP/phone software (RingCentral preferred). • Initiative to manage a task queue independently without daily direction. • Warm, polite, and reassuring phone manner when supporting clients undergoing medical treatment. • Outstanding attention to detail when organizing medical records, itemized billings, damage documentation, and structured notes. • Ability to adapt to remote desktop setups, digital fax systems, Outlook calendaring, and integrated telephony tools. • Commitment to confidentiality, HIPAA compliance, data safeguarding, and recognizing legal boundaries; never offering legal advice. • Computer with at least 8GB RAM and Intel i5/AMD Ryzen 5 processor or higher. • Internet speed of at least 40MBPS. • Noise-cancelling headset with extended microphone and webcam. • Backup computer and internet connection. • Quiet, dedicated workspace at home. • Ability to work full-time, Monday through Friday, 9:00 AM–5:00 PM ET.

🏖️ Benefits

• No benefits package included