Insurance Specialist, Customer Service

Job not on LinkedIn

🔥 12 hours ago

🇩🇪 Germany – Remote

💵 €3.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Majorel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🤝 B2B

💼 Consulting

🏢 Enterprise

B2B • Consulting • Enterprise

Majorel is a global provider of digitally-powered business services and customer experience outsourcing. Now part of TP (Teleperformance), Majorel delivers analytics-driven customer relationship management, customer service, and automated interaction solutions — including robotic process automation, chatbots, and voice assistants — to help large brands streamline operations at scale. The company emphasizes digitally enabled contact center services and business process outsourcing across multiple locations worldwide.

📋 Description

• Assist insurance customers by phone and in writing with their insurance-related inquiries • Process customer inquiries in the area of liability insurance • Independently identify suitable solutions and ensure a positive customer experience • Accurately enter and maintain customer data in the relevant systems • Use customer-specific IT systems confidently and reliably

🎯 Requirements

• Insurance knowledge is required • Professional qualification or relevant educational background in the insurance sector • Training in the insurance sector, qualification as an insurance specialist, an equivalent insurance-related qualification, or relevant, verifiable professional experience in the insurance industry • Ideally, knowledge of liability insurance • Very good written and spoken German • Confident use of PCs and various IT systems • Experience with data entry is an advantage • Independent, reliable, and detail-oriented working style

🏖️ Benefits

• 28 days of annual leave plus additional special leave • 100% remote work / work from home • No weekend or public holiday work • JobRad bicycle leasing • Employee benefits and attractive discounts • A collegial and supportive team • A varied role in the insurance sector