Junior Governance, Risk and Compliance (GRC) and Operations Support Analyst

April 26

McKenzie Intelligence Services

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Actionable Intelligence, Now.

Satellite • cubesat • Imagery Analysis • Information Processing • Intelligence Fusion

11 - 50

Description

• Providing general technical support to staff (including password resets) and delegating tasks to external IT companies where necessary • Assisting with setting up accounts for new staff • Maintenance and configuration of IT hardware including laptops, desktops, and printers • Accurate recording of equipment inventory • Managing/assisting with staff requests for new software installation and downloads • React to incidents if the Senior GRC Manager is not available • Assisting in the compilation of risk assessments on behalf of suppliers and clients

Requirements

• Good communicator • Ability to work without supervision at times and still deliver tasks on time • Willingness to work outside of core working hours if required and to be on call during silent hours and weekends when needed. A key aspect of the role is that the successful candidate will share on-call responsibilities with the Senior GRC Manager • To be a competent user of Microsoft Office 365 products such as Word, PowerPoint and Excel • Knowledge of how computers and networks function • Previous experience of basic IT hardware fault finding including how to re-install Windows • Basic security knowledge about best practices for use of logins, passwords, multi-factor authentication, encryption and biometrics • Ability to understand and interpret data from a variety of dashboards • To be analytical in their approach to fault finding • Understanding of what comprises the Microsoft Ecosystem and how it functions • Capable of producing draft documents, such as policies, for review and completion by the Senior GRC Manager • Some knowledge of the types of security-related certifications that exist, specifically ISO 27001 and Cyber Essentials • Basic knowledge of at least one cloud-based platform such as Microsoft Azure or Google Cloud Platform

Benefits

• Some travel to London office but not often • 25 days of annual leave (where 3 during Christmas stand down) + UK bank holidays • Private health insurance • Wednesday Lunch Club allowance • Extended maternity/paternity policy • Sick pay beyond SSP • Training budgets, including ACII • Regular team socials • Employee option scheme (subject to approval and qualifying period)