Account Manager

🕒 March 19

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MedMe Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

☁️ SaaS

💊 Pharmaceuticals

🤝 B2B

🔥 Funding within the last year

💰 Debt Financing - MedMe Health on 2025-08

SaaS • Pharmaceuticals • B2B

MedMe Health is a SaaS provider offering an operating system for pharmacies that streamlines workflows to deliver appointment-based clinical services at scale. The platform helps pharmacies manage patient relationships, schedule and conduct clinical services, and diversify revenue through software tools—while clarifying that it is not a pharmacy or drug manufacturer.

📋 Description

• Own end-to-end relationships with a portfolio of US customers, serving as the primary point of accountability for adoption, retention, and expansion • Drive account growth through new product adoption, additional locations, expanded programs, and broader organizational rollouts • Partner closely with Customer Success and Sales to ensure clean handoffs, aligned expectations, and continuity across the customer lifecycle • Lead customers through implementations, pilots, and phased rollouts as MedMe launches new capabilities or enters new states • Coordinate with Product, Customer Success, and Operations to define success criteria, timelines, and next steps for pilots and expansion initiatives • Work closely with Product during new launches and market expansion, bringing real-world customer use cases, state-level nuance, and workflow context into rollout planning

🎯 Requirements

• 4+ years of managing complex mid-market (typically regional) and enterprise (typically national) healthcare accounts • Strong understanding of pharmacy operations at scale, including how large organizations standardize workflows, manage change, and roll out technology across many locations • Comfortable operating in regulated healthcare environments, with practical experience accounting for state-level regulations, compliance requirements, and risk considerations that shape customer behavior • Driven account expansion from within existing customers, through product adoption, additional locations, or broader organizational rollouts • Familiar with identifying where a product becomes embedded into operational workflows, creating stickiness, reliance, and durable account growth • Clear communication skills and ability to navigate complex situations

🏖️ Benefits

• Comprehensive Health Benefits : Comprehensive health insurance coverage including medical, dental, and vision • Professional Development : We support your growth with a yearly budget dedicated to learning opportunities • Work-from-Home Stipend : A dedicated stipend to help set up and maintain your ideal home office • Office Closure for Holidays : Enjoy 1-2 weeks of company-wide office closure during the holidays • Company Retreats : Participate in exciting on-site team retreats for collaboration and bonding