Administrative Assistant

Job not on LinkedIn

🔥 0 minutes ago

🇦🇲 Armenia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MEDvidi

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $2.8M Seed Round on 2022-09

Healthcare • Healthcare Insurance • Mental Health

MEDvidi is an online mental health treatment center aiming to make professional care accessible and affordable for everyone. The healthcare experts at MEDvidi provide personalized treatment plans for a variety of mental health conditions, including ADHD, anxiety, depression, insomnia, and OCD. With services that include initial assessments, ongoing support, and medication management through virtual consultations, MEDvidi seeks to enhance mental wellness with compassionate care tailored to individual needs.

📋 Description

• Support existing patients and manage cases related to appointments, prescriptions, and provider communication • Handle incoming and outgoing patient communications, primarily by phone • Resolve appointment, prescription, and support-related requests • Coordinate with healthcare providers, pharmacies, and internal teams • Manage cases end-to-end and keep patients informed • Maintain accurate documentation in CRM/EMR systems • Complete daily operational tasks within defined timelines • Work closely with patients, healthcare providers, and internal teams in a high-volume environment

🎯 Requirements

• 2+ years of recent, hands-on experience in online customer support (latest role or current position) • Proven experience handling inbound and outbound calls in English • Ability to work in a high-volume environment • Experience handling complex or sensitive cases • Background in healthcare (education or hands-on experience working with medical institutions) • Experience working with CRM systems with strong attention to detail and data accuracy • Fluency in English (spoken and written) • Ability to work primarily within US Eastern Time hours (EST) • Availability for a 5-day workweek (schedule may vary depending on operational needs) • Reliable high-speed internet and proper home office setup (equipment for calls, quiet workspace) • Ability to work under a B2B contract from European Union countries • Strong communication skills with empathy and clarity • Ability to stay calm and professional in challenging situations • High level of responsibility and ownership • Strong organizational and prioritization skills • Ability to adapt to evolving processes and workflows • Preferred: Experience in healthcare, telehealth, or medical administration • Preferred: Experience working with patients, healthcare providers, or pharmacies • Preferred: Familiarity with prescription workflows

🏖️ Benefits

• Fully remote collaboration (Europe-based) under a B2B model • Health insurance compensation after the probation period • Sports & wellness compensation • 19 paid vacation days annually • 3 additional wellness days each year • Paid sick leave for the first 5 working days