Relationship Manager

🕒 April 4

🗣️🇩🇪 German Required

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Logo of meistro GmbH

meistro GmbH

51 - 200 employees

⚡ Energy

🤝 B2B

Energy • B2B

meistro GmbH is a 360-degree energy services provider for small and medium-sized enterprises in Germany, offering commercial electricity and gas supply, energy consulting, and realization and operation of solar PV projects. The company provides TÜV-certified sustainable energy tariffs, dynamic and fixed-price contracts, direct marketing and energy contracting, and supports customers with audits, efficiency measures, and funding advice. meistro focuses exclusively on business customers and emphasizes sustainability, personal service, and long-term partnerships.

📋 Description

• Responsibility for building, maintaining and further developing long-term client relationships. • Analysis of client needs and derivation of individual solution approaches. • Proactive advising on the group’s products and services. • Development of strategies for customer retention and revenue growth. • Coordination and interface management between clients and internal specialist departments. • Monitoring customer satisfaction and conducting regular feedback and strategy meetings. • Preparation of proposals, presentations and contractual documents. • Monitoring market and competitor developments. • Active incorporation of customer feedback into the further development of products and services. • Preparation and presentation of relevant customer and revenue metrics (reporting).

🎯 Requirements

• Completed degree in business, sales, communications or a comparable qualification. • Several years of professional experience in account management, sales, customer success or relationship management. • Strong communication and empathetic skills. • Structured, independent and solution-oriented working style. • Confident manner and strong negotiation skills. • High customer and service orientation. • Analytical thinking and a good understanding of business contexts. • Willingness to travel for client and project appointments (within Germany).

🏖️ Benefits

• Remote work: Flexible working arrangements are standard with us. • Modern headquarters in Ingolstadt: Enjoy an inspiring workplace with state-of-the-art equipment, a relaxation room with a massage chair and an urban rooftop terrace. • Individual training and development: Together we will develop a tailored professional development plan. • First-class work equipment: You will receive everything you need for efficient work from day one. • Security & benefits: Company pension plan, occupational disability and accident insurance. • Events & culture: Regular exceptional events and monthly culture lunches. • Additional benefits: We are open to special requests or ideas.

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