Customer Care Agent, Dutch Speaking

🔥 0 minutes ago

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Serve as the primary point of contact for Eneco customers, providing guidance on energy solutions and billing inquiries • Assist customers with energy account management, including meter readings, contract updates, and service adjustments • Educate customers on Eneco’s green initiatives and renewable energy products • Resolve technical and service-related issues while maintaining customer satisfaction • Process customer data accurately within internal systems and comply with energy sector regulations • Provide feedback on common customer concerns to improve the service experience • Collaborate with cross-functional teams to ensure seamless service delivery for Dutch-speaking clients

🎯 Requirements

• Native or fluent Dutch (spoken and written) • Valid EU passport (mandatory) • Professional proficiency in English for internal communications and training • Exceptional communication skills with a focus on problem-solving in a fast-paced energy sector environment • Ability to work remotely from any location within Greece • Customer-centric mindset with a drive to succeed

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training programs • Health Insurance coverage • Monthly Performance Bonus • 2 Extra Salaries Per Year (13th and 14th salary) • Opportunity to join a dynamic team of professionals in Greece • Mediterranean lifestyle, climate, history, culture, cuisine, and social atmosphere described as quality-of-life benefits