Dutch Speaking Customer Care Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇧🇪 Belgium – Remote 🇨🇭 Switzerland – Remote 🇫🇷 France – Remote 🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Act as the primary point of contact for Dutch-speaking clients, providing professional and empathetic assistance • Resolve complex inquiries through phone, email, and live chat within the Customer Support Services industry • Maintain high levels of customer satisfaction by providing accurate and timely information • Ensure all service level agreements (SLAs) are met while adhering to company quality standards • Document all customer interactions accurately in the CRM database • Collaborate with international teams to identify areas for service improvement and process optimization • Participate in ongoing training to stay updated on product knowledge and support best practices

🎯 Requirements

• Native or fluent Dutch (spoken and written) • Good command of the English language • Valid EU passport (mandatory) • Strong interpersonal skills and a passion for delivering excellent customer support • Previous experience in the Customer Support Services industry is highly preferred but not required • Willingness to relocate to Athens for this Dutch Speaking Customer Care Experts position in Greece

🏖️ Benefits

• Competitive Monthly Salary • 2 Extra Salaries Per Year (13th and 14th salary) • Fully Paid Training • Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus for high-achieving team members • Career development opportunities within the global Customer Support Services industry