Dutch Speaking, Customer Support Agent

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇧🇪 Belgium – Remote 🇫🇷 France – Remote 🇨🇭 Switzerland – Remote 🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality customer support regarding lunch passes and food voucher services • Manage daily inquiries via phone, email, and live chat for Dutch-speaking clients • Assist end-users and corporate partners with digital platforms and transaction-related issues • Maintain accurate customer interaction records in the CRM system • Collaborate with cross-functional teams to escalate complex technical or administrative issues • Provide feedback on user experiences to improve customer satisfaction • Stay updated on product developments and internal policies

🎯 Requirements

• Native or fluent Dutch (spoken and written) is mandatory • Professional proficiency in English • Valid EU passport (mandatory) for legal employment in the region • Previous experience in remote customer support or helpdesk environments is highly desirable • Ability to work autonomously from home while maintaining high productivity and meeting performance KPIs • Strong interpersonal skills and passion for the Customer Support Services industry

🏖️ Benefits

• Fully Paid Training • Health Insurance coverage • Monthly Performance Bonus • 2 Extra Salaries Per Year (13th and 14th salary) • Remote work flexibility within Greece • Competitive Monthly Salary