Dutch Speaking Customer Support Agent, Lunch Passes, Food Vouchers

🔥 0 minutes ago

🌐 Bulgaria, Germany, +4 more countries – Remote

🇧🇬 Bulgaria – Remote 🇩🇪 Germany – Remote 🇫🇷 France – Remote 🇧🇪 Belgium – Remote 🇨🇭 Switzerland – Remote 🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality assistance to customers regarding lunch passes and food voucher inquiries via phone, email, and chat • Resolve user issues efficiently and empathetically • Manage user account profiles and resolve transactional discrepancies • Collaborate with internal departments to streamline support processes for Dutch-speaking markets • Maintain comprehensive knowledge of the financial services and food voucher platforms provided to clients • Update internal databases and CRM systems to reflect accurate customer interactions and resolutions • Contribute to continuous improvement of the support desk through proactive feedback and performance analysis

🎯 Requirements

• Native or fluent Dutch (spoken and written) • Valid EU passport (mandatory) • Previous experience in the Customer Support Services industry is considered a strong advantage • Excellent communication skills with a customer-centric mindset • Ability to work remotely within Bulgaria effectively and maintain high productivity • Proficiency in digital tools and general computer literacy

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training • Comprehensive Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus • Opportunities for professional growth