Dutch Speaking – Technical Customer Service Agent

🔥 0 minutes ago

🌐 Bulgaria, Germany, +4 more countries – Remote

🇧🇬 Bulgaria – Remote 🇩🇪 Germany – Remote 🇧🇪 Belgium – Remote 🇨🇭 Switzerland – Remote 🇫🇷 France – Remote 🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality technical assistance to customers regarding consumer electronics devices • Troubleshoot hardware and software issues via phone, email, and chat • Maintain deep knowledge of current product lines to offer precise technical guidance • Ensure customer satisfaction through professional, empathetic, and solutions-oriented interactions • Document customer inquiries accurately in the CRM system • Collaborate with internal technical teams to escalate complex product queries • Participate in ongoing training sessions on new product launches and emerging technology

🎯 Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role • Valid EU passport (mandatory for employment in Bulgaria) • Strong technical aptitude with a genuine interest in consumer electronics • Excellent communication and problem-solving skills in a high-paced digital environment • Previous experience in technical support or customer service is a significant advantage for this position

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training on the latest industry technologies • Comprehensive Private Health Insurance coverage • Fully Paid Relocation Package (flight, transfer, and initial hotel stay) to support your start in Bulgaria • Attractive Monthly Performance Bonus based on your commitment to excellence • An exciting remote work environment • Career progression opportunities within the group