German Speaking Back Office Gaming Support Specialist

🔥 0 minutes ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Manage complex back-office administrative tasks related to player accounts and gaming platforms • Provide high-level, professional written communication in German to resolve inquiries for the DACH gaming market • Maintain platform integrity by monitoring for fraudulent activity and ensuring adherence to esports fair-play policies • Collaborate with cross-functional technical teams to troubleshoot and escalate platform-specific issues • Ensure all interactions reflect the premium brand standards of elite gaming partners • Participate in team briefings to stay updated on new game releases, tournament updates, and seasonal events • Maintain detailed documentation and reporting for all resolved back-office tickets and account reviews

🎯 Requirements

• Native or fluent German (spoken and written) • Valid EU passport (mandatory) • Demonstrable passion for the Gaming & Esports industry • Previous experience in back-office administration, customer success, or gaming support • Strong digital literacy and ability to thrive in a fast-paced, high-tech environment • Relocation to Sofia is required

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training • Health Insurance • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus • Excellent career growth opportunities within the global gaming sector