Hungarian Speaking Customer Support Representative

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🔥 0 minutes ago

🌐 Bulgaria, Germany, +4 more countries – Remote

🇧🇬 Bulgaria – Remote 🇩🇪 Germany – Remote 🇦🇹 Austria – Remote 🇨🇭 Switzerland – Remote 🇸🇰 Slovakia – Remote 🇷🇴 Romania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver premium customer assistance to Hungarian-speaking clients across multiple communication channels. • Maintain a deep understanding of service protocols within the customer support services sector to ensure high-quality resolutions. • Effectively troubleshoot and resolve complex inquiries, maintaining high customer satisfaction ratings. • Collaborate with international teams to optimize service delivery and operational efficiency. • Document all interactions accurately within the internal database systems. • Uphold the brand reputation by consistently providing professional and empathetic service. • Identify opportunities for process improvements to enhance the overall customer experience.

🎯 Requirements

• Native or fluent Hungarian (spoken and written). • Valid EU passport (mandatory). • Professional proficiency in English for inter-departmental communication. • Prior experience in a customer-facing role or the customer support services industry is considered a significant asset. • Strong problem-solving skills and the ability to work under pressure. • A proactive mindset, ready to embrace new challenges while seeking jobs in Bulgaria.

🏖️ Benefits

• Fully Paid Training. • Health Insurance. • Fully Paid Relocation Package (flight, transfer, hotel). • Monthly Performance Bonus. • Comprehensive career development programs and global networking opportunities. • Competitive Monthly Salary. • And Much More...