Norwegian Speaking Customer Expert

🔥 14 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇸🇪 Sweden – Remote 🇩🇰 Denmark – Remote 🇪🇸 Spain – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-quality support to customers via phone, email, and chat regarding their travel bookings • Assist travelers in resolving complex itinerary issues, cancellations, and reservation adjustments within the travel industry • Act as a brand ambassador for Booking.com, ensuring every interaction reflects the company's commitment to excellence • Collaborate with international hotel partners to verify booking details and manage guest expectations • Navigate multiple digital platforms to streamline the travel reservation process for global clients • Maintain high customer satisfaction scores by delivering professional, empathetic, and efficient solutions • Continuously stay updated on the latest travel trends and platform functionalities to provide expert advice

🎯 Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role • Proficiency in English to effectively collaborate within our international team • Valid EU passport or a valid work permit for Greece • Previous experience in travel, tourism, or customer service is highly preferred • Strong problem-solving skills and a passion for delivering exceptional travel experiences • Excellent digital literacy and the ability to adapt to new software quickly

🏖️ Benefits

• Competitive Monthly Salary with 13th and 14th salaries paid per year • Monthly Performance Bonus linked to service quality and KPIs • Fully Paid Relocation Package including flight, transfer, and hotel accommodation • Comprehensive, fully paid initial training provided by industry experts • Private Health Insurance and additional corporate benefits • A multicultural work environment in the heart of Athens • Over 300 days of sunshine and access to Greece's Mediterranean lifestyle • Culinary scene and welcoming culture supporting expatriate relocation