Post-Sales Consultant

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MICHELIN Connected Fleet

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🚗 Transport

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

MICHELIN Connected Fleet is a business unit of Michelin that provides connected fleet management solutions and services for commercial vehicle operators. It offers telematics, ELD compliance, predictive tire monitoring, hardware integrations, a cloud-based analytics platform, and performance consulting to help fleets reduce fuel and maintenance costs, improve driver and vehicle safety, ensure regulatory compliance, and transition to electric fleets. Its offerings target transport, logistics and field-service operators with B2B SaaS and hardware-enabled services.

📋 Description

• Conduct trainings by receiving requests from new clients, scheduling and delivering trainings remotely or on-site; • Conduct audits by scheduling visits to client sites to understand their operations and identify opportunities for process improvement; • Provide equipment support by handling service requests, performing diagnostics, and escalating issues to our engineering team when necessary; • Provide software support by handling requests, offering guidance, and delivering training when needed; • Ensure the use of best camouflaging practices (anti-tampering/camouflage) by conducting trainings and auditing clients' operations; • Support the commercial area by participating in meetings with clients and business partners, addressing post-sales needs and fostering customer loyalty; • Hold meetings with clients and schedule presentations of audits and post-incident reports to drive improvements in process performance; • Contribute to meeting targets by following the company’s guidelines and values and complying with internal area procedures.

🎯 Requirements

• Bachelor's degree completed or in progress in Administration, Logistics, or related fields; • Intermediate proficiency in Microsoft Office; • Knowledge of CRM systems; • Residence in Barueri, SP or the surrounding region.

🏖️ Benefits

• Company vehicle • Meal and/or food allowance • Multi-benefits card • Health and dental insurance • Profit-sharing • Childcare assistance • Extended parental leave • Life insurance • Gympass • Payroll-deductible loan • Employee share purchase plan • Birthday day off • Discount partnerships with partner companies (language schools, universities) • Discounts on Michelin tire purchases • Annual flu vaccination campaign • Mental health promotion program • Development platform