Customer Success Manager

March 15

Mindtickle

WebsiteLinkedInAll Job Openings

Revenue leaders trust Mindtickle’s Sales Readiness Platform to identify and drive winning sales rep behaviors. #BeReady

Sales Readiness • Sales Enablement • Sales Training • Sales Onboarding • Gamified Learning

201 - 500

Description

• Managing clients - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. • Advising on strategic and program planning to ensure ongoing usage, further adoption, and alignment of MindTickle with business needs. • Developing success plans, nurturing and supporting internal champions who will serve as references and advocates.

Requirements

• 5+ years of experience in Customer Success with a SaaS based company. • Must have strong experience & understanding of buyer personas in the sales enablement space - CRO's, sales leaders, etc. • Highly analytical and experience working with data-driven dashboards and reports. • Superior communicator with excellent writing and verbal communication skills. • Experience working with a rapidly changing product and thrive in a dynamic, fast-paced environment where change is the only constant.

Benefits

• Outstanding customer support winning a Gold Stevie Award for Sales and Customer Service • A rating from Security Scorecard