Customer Success Manager

🕒 March 28

🏢🏡 Berlin – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇩🇪 German Required

Apply Now
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Logo of Miss Moneypenny Technologies

Miss Moneypenny Technologies

WebsiteLinkedIn

11 - 50 employees

Founded 2022

☁️ SaaS

🏢 Enterprise

📋 Compliance

💰 $8M Seed Round - Miss Moneypenny Technologies on 2025-04

SaaS • Enterprise • Compliance

Miss Moneypenny Technologies is a software company that offers Wallet Studio, an enterprise-grade platform for creating, managing, and distributing Apple and Google Wallet passes, digital loyalty cards, IDs, and other wallet-based customer experiences. The platform provides no-code/pass-builder tools, marketing automation, web integration, real-time updates, and strong security and compliance controls (ISO 27001/9001) for businesses across the EU and globally. Miss Moneypenny focuses on fast time-to-market for wallet solutions, omnichannel integration, and enterprise scalability.

📋 Description

• Make enterprise customers measurably successful with Wallet Studio • Develop deep product expertise and recommend use cases • Spot and drive growth opportunities • Work with structured account plans and execute customer-facing actions • Navigate enterprise complexity and manage workshops and meetings

🎯 Requirements

• Experience in a customer-facing role responsible for customer value outcomes • Experience with enterprise customers and complex organizations • Knowledge of B2B SaaS and product adoption • Proficiency in English (C1-C2) and German (full professional proficiency) • Ability to build trust across departments and seniority levels • Experience using AI in daily work • Ability to identify growth opportunities

🏖️ Benefits

• A diverse, ambitious, and value-driven team • Collaboration and teamwork culture • Opportunities for personal and professional development

Apply Now

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