RCM Training Consultant

🕒 May 21

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ModMed

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

ModMed is a healthcare technology company that provides specialty-specific electronic health record (EHR) software, practice management, revenue cycle management, analytics, and patient communication tools for medical practices. Their platform integrates AI-powered features—like ModMed Scribe—for clinical documentation, workflow automation, billing assistance, and patient engagement to help specialty physicians streamline operations and improve efficiency. ModMed focuses on serving specialty practices (dermatology, ophthalmology, gastroenterology, orthopedics, OBGYN, etc. ) with onboarding, support, and integrations (FHIR API, telehealth, payment processing).

📋 Description

• Design, develop, and update training materials, including presentations, user guides, job aids, and e-learning modules • Conduct engaging and effective virtual and in-person training sessions for clients and internal teams • Assess training needs and tailor content and delivery methods to diverse audiences • Provide ongoing support and consultation to trainees • Collaborate with product development, implementation, and support teams • Evaluate the effectiveness of training programs through feedback and assessments • Maintain expert-level knowledge of Modernizing Medicine's RCM software and industry best practices • Assist in the creation and maintenance of a knowledge base and FAQs • Travel as required to client sites for on-site training and support

🎯 Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Education, or a related field; or equivalent practical experience • 3+ years of experience in RCM training, implementation, or a related healthcare IT role • Proven expertise in Revenue Cycle Management processes • Strong understanding of medical billing and coding (CPT, ICD-10, HCPCS) • Demonstrated ability to design and deliver engaging and effective training programs • Excellent written and verbal communication skills • Proficiency in creating professional training documentation and presentations using Microsoft Office Suite • Experience with Learning Management Systems (LMS) and e-learning development tools is a plus • Strong analytical and problem-solving skills • Ability to work independently and collaboratively in a fast-paced, dynamic environment • Certification in professional training or adult education is desirable

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits • Company Health Savings Account contribution • 401(k) matching contribution of 50% on up to 6% of compensation • Generous Paid Time Off and Paid Parental Leave programs • Company paid Life and Disability benefits • Flexible Spending Account • Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups • Professional development opportunities, including tuition reimbursement and access to LinkedIn Learning • Global presence and in-person collaboration opportunities • Dog-friendly HQ (US) • Hybrid office-based roles and remote availability for some roles • Weekly catered breakfast and lunch • Treadmill workstations • Zen and wellness rooms in headquarters

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