Remote Customer Support - German - Music Streaming (3801)

March 27

ModSquad

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Customer Experience Services for the World’s Best Brands

community management • customer support • moderation • social media management • crisis management

1165 - 1165

Description

• Provide Customer Support via inbound messages in German • Work 40 hours per week during orientation and nesting period • Work 25 hours per week on project commitments • Must be proficient in German and English • Must have workspace requirements as specified

Requirements

• Strong desire to create unique customer experiences • Enjoy providing exceptional Customer Support • Experience with web messaging support • Ability to handle 3-5 customers simultaneously • Professional/business level proficiency in German and English • Meet workspace requirements as outlined

Benefits

• Fully remote opportunity • Work with top music streaming service • Provide world-class support • Opportunity to work with German-speaking customers