Remote Customer Support - Portuguese - Music Streaming Service (3800)

April 19

ModSquad

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Customer Experience Services for the World’s Best Brands

community management • customer support • moderation • social media management • crisis management

1165 - 1165

Description

• Respond to customer inquiries via inbound messages in Portuguese • Assist with orientation, nesting, and production hours • Work 40 hours per week during orientation and nesting period • Project commitments of 25 hours per week and 8 hours on Saturday and/or Sunday

Requirements

• Strong desire to create a unique experience for each customer • Must have provided Customer Support via inbound web messages • Must be proficient in Portuguese and English • Provided web messaging support to 3-5 customers at the same time

Benefits

• Fully remote opportunity • Provide world-class support • Opportunity to work with a top music streaming service • Fully remote opportunity