Remote Customer Support - Turkish - Music Streaming Service (3802)

March 27

ModSquad

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Customer Experience Services for the World’s Best Brands

community management • customer support • moderation • social media management • crisis management

1165 - 1165

Description

• Provide Customer Support via inbound web messages in Turkish and English • 40-hour per week commitment for a 4-week orientation and nesting period • Working with 3-5 customers at the same time • Need to create a unique experience for each individual customer • Install MSQ security software and 2FA app on mobile device • Access to webcam or smartphone for pictures • Stable broadband internet connection of 25 MBS or greater • Professional proficiency in Turkish and English

Requirements

• Dedicated laptop or desktop computer with Windows 10 or above • 8 GB RAM or better • Dual monitors highly recommended

Benefits

• Fully remote opportunity • Opportunity to work with a top music streaming service • Opportunity to work with music playlists • Language assessments in Turkish and English