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Senior Engagement Manager

🔥 5 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

👔 Manager

Where this job comes from

Posted on MongoDB's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of MongoDB

MongoDB

1001 - 5000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

MongoDB is a leading developer data platform provider known for its powerful and flexible document database. MongoDB 8. 0, the latest version, boasts 36% higher throughput and enhanced security features, making it the fastest iteration yet. It offers a comprehensive suite of tools and services including MongoDB Atlas, a fully managed cloud database, and Community Edition for local development. MongoDB is popular among developers and enterprises for its ability to support a range of use cases from artificial intelligence to gaming and healthcare. It simplifies the development of modern applications with its versatile platform, allowing integration with various technologies to drive innovation. MongoDB's community and extensive documentation further support developers globally.

📋 Description

• Understand customers’ application and dataset portfolios, IT and business priorities, and success measures to design digital transformation approaches involving MongoDB technologies • Translate customer use cases, pain points, and needs into scoped projects and statements of work • Partner with sales to develop account strategies and plans for MongoDB adoption, growth, and utilization • Drive deals and technical scoping from inception to closure • Manage the Professional Services pipeline for regional bookings and revenue forecasts • Articulate the business value of Professional Services and address delivery issues, strategies, approaches, and risks • Develop repeatable assets such as estimates, proposals, statements of work, templates, tools, and case studies • Transition agreed project scope and customer expectations to delivery teams • Mentor team members and share best practices • React appropriately in group settings

🎯 Requirements

• A Bachelor’s degree in Computer Science, Mathematics, Engineering or equivalent professional experience • A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company • Experience as an architect, consultant, project manager, or Professional Services manager • Experience internally positioning and selling professional services • Experience carrying a quota for PS bookings • General knowledge of databases (e.g. RDBMS, SQL, NoSQL) • Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall) • Knowledge of software architecture including both cloud and on-premise technologies (e.g. AWS, GCP, Kubernetes, Openshift) • Ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays • Ability to scope and estimate projects • Strong presentation skills for complex service solutions • Ability to travel for key engagements and team offsites

🏖️ Benefits

• Fertility assistance • Generous parental leave policy • Employee affinity groups • Necessary disability accommodations during the application and interview process

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