Market Administration Coordinator

🔥 12 hours ago

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Monogram Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

⚕️ Healthcare Insurance

🤝 B2B

👥 B2C

Healthcare Insurance • B2B • B2C

Monogram Health is a leading multispecialty provider that delivers in-home, evidence-based care and benefit management for patients with complex, multiple chronic conditions, with a strong focus on chronic kidney disease and related metabolic, cardiovascular, pulmonary, and behavioral health needs. The company coordinates multispecialty clinical teams (nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care), provides 24/7 home-based support including home dialysis and medication management, and partners with payers and physician groups to improve outcomes, reduce hospitalizations, and lower costs.

📋 Description

• The MAC ensures efficient operations by managing clinician calendars, driving staff productivity, and providing administrative support to key Pod leaders (MPE, MM, CPL). • Day-to-day, the MAC operates with agility to optimize same-day calendar availability and create or adjust visits as needed. • Support the delegation of forward-looking scheduling. • Daily review of visit dashboards and reporting is critical to the MAC’s success. • Responsible for tracking and providing analytics to regional leaders on staff productivity and utilization. • Coordinate scheduling updates between field-based clinical team members and centralized scheduling team members. • May call patients directly to book, reschedule or confirm visits. • Assist with onboarding duties for new hires on team, particularly in optimizing schedules to allow for training opportunities and visit ramping.

🎯 Requirements

• Bachelor’s degree or equivalent experience in healthcare management, managed care, and/or home health environment. • Prior experience in the healthcare industry preferred. • Prior experience analyzing performance and productivity metrics required. • Microsoft Excel and Salesforce experience is preferred. • Proven accountability for performance outcomes and exceptional organization skills. • Ability to multi-task and manage a large volume of concurrent priorities. • Demonstrated verbal, written, and visual communication skills.

🏖️ Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance • employee assistance program • employer-paid and voluntary life insurance • disability insurance • financial wellness resources • Competitive compensation • 401k with employer match • Paid holidays • flexible vacation time/PSSL • paid parental leave • work life assistance resources • physical wellness perks • mental health support • employee referral program • BenefitHub for employee discounts