Infrastructure and Support Analyst

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Montreal Oficial

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • BPO

Montreal Oficial is a technology company providing innovative solutions in secure identification and authentication, operational continuity, intelligent management, and automation. They specialize in advanced biometric technologies, data center and cloud solutions, and business process outsourcing. Montreal Oficial aims to support public and private institutions with efficient, secure, and connected services, driving digital transformation and addressing complex challenges faced by their clients.

📋 Description

• Ensure high availability of network and server infrastructure • Manage access and identities with a security focus and provide advanced L2/L3 support • Develop small automations to optimize departmental routines • Administer and monitor Windows servers and the corporate LAN/WAN/Wi‑Fi network • Manage accounts, permissions, and access using Active Directory and LDAP/ITIM tools • Provide advanced technical support to users, resolving high-complexity issues • Develop scripts to automate repetitive tasks and backup/maintenance routines • Monitor information security on endpoints and across the network, mitigating vulnerabilities • Support planning and implementation of cabling and physical/logical infrastructure improvements

🎯 Requirements

• Advanced knowledge of desktop computing, complex hardware and software diagnostics, Windows/Linux, and productivity tools • Experience with installation, configuration, administration, and maintenance of Windows Server environments • Proficiency in Active Directory, LDAP, and identity governance tools such as ITIM / IBM Security Verify Governance or similar • Solid knowledge of switches, routing, TCP/IP, DNS, DHCP, VPN, structured cabling, and corporate wireless networks • Knowledge of security best practices, patch management, firewalls, endpoint protection, and basic incident response • Intermediate ability to create automation scripts in PowerShell, Python, or Bash • Experience with consultative support, ticket management with SLAs, and specialized technical support • Microsoft certifications AZ-104, MS-900 or similar are desirable • Networking certifications such as CCNA or security certifications like CompTIA Security+ are desirable • Knowledge of ITIL / COBIT is desirable • Google technology certifications are desirable • Engagement as a legal entity (Ltda/ME) — contractor status required • Use of own equipment

🏖️ Benefits

• Work from home • Remote work • Opportunity for talent development • Collaborative, respectful, and supportive environment