Senior UX Researcher

April 5

Moodle

WebsiteLinkedInAll Job Openings

Moodle is the world's most customisable and trusted online learning solution.

Open source LMS / CMS / VLE • Education • E-learning • Workplace Learning • Learning and Development

51 - 200

💰 $1.4M Venture Round on 2021-08

Description

• This role is part of our global Product Experience team that works closely with our Product teams to help create intuitive experiences across Moodle’s product suite. In this role you will be working collaboratively with the product experience lead, product managers, developers and designers to define, execute and synthesise UX research studies and drive a user centred mindset amongst our teams. • With the pace and global nature of Moodle, no two days will ever be the same! But most days will involve a mix of: • Collaborating with product designers and product teams to prepare, plan and execute research initiatives spanning both generative and evaluative research methods. • Planning and running usability testing sessions as well as mentoring product designers to carry out usability testing of their own. • Owning and documenting research findings, and sharing insights with teams, Moodle HQ and the community in a creative and engaging way • Assist with continuing to establish UX research best practices and creating a customer focussed mindset.

Requirements

• Curiosity and passion for uncovering user goals and unspoken needs • Experience in mixed method research • Experience in planning and executing research studies across multiple teams • Experience working on large scale software projects • Strong ability to analyse and synthesise data to drive product decisions • Ability to work collaboratively with diverse product teams • Experience working with teams at varying levels of UX research maturity • Experience communicating with and leveraging a passionate community • Ability to share insights to various stakeholder groups, and to adapt your communication to the audience • Experience in the fields of psychology and/or education • Experience with UX research software tools

Benefits

• Our global teams can work from anywhere, with a flexible working environment that promotes true work-life balance • We believe in motivating performance rather than micromanaging it, allowing you to feel empowered to do what you do best • The opportunity to work with a talented and passionate team of UX professionals, gaining new skills by learning from highly skilled peers, along with your own learning and development allowance each year to support your growth • Work with a global team on a worldwide platform and make a real difference • As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good • Did we mention you’ll be working on a platform used by over 400 million people worldwide??!! If you’re excited about making change on a large scale, then Moodle’s the place for you