IT Administrator

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

MSPbots.ai

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

⚡ Productivity

💰 Seed Round on 2023-07

Artificial Intelligence • SaaS • Productivity

MSPbots. ai is a company specializing in business intelligence solutions and process automation tailored for Managed Service Providers (MSPs). The company offers a range of tools, including dashboards for real-time data visibility, micro training bots for automating management tasks, and solutions like Next Ticket for optimizing technician dispatch. MSPbots. ai aims to enhance productivity and efficiency for MSP owners and managers by providing single-pane-of-glass dashboards, extensive integration capabilities, and customizable automation bots. The platform is designed to address the unique challenges faced by MSPs, helping them to enforce processes, reduce errors, and increase profits.

📋 Description

• Architect, deploy, and continuously optimize cloud and on-premises environments (Azure, AWS, or GCP) with a strong focus on uptime, performance, security, and cost efficiency. • Own the full stack—from endpoint management to network configuration to cloud resource governance. • Operate as a true AI-native practitioner. • Actively use AI tools (such as Microsoft Copilot, ChatGPT, Claude, and AIOps platforms) in your daily workflow to accelerate root cause analysis, generate runbooks, draft communications, and surface patterns in system data. • Continuously identify where AI can reduce manual effort and improve IT outcomes—then implement it. • Design, build, and maintain automated workflows that eliminate repetitive tasks across IT operations—including provisioning, patch management, alerting, onboarding/offboarding, and reporting. • Build and enforce robust access control policies, identity management frameworks (SSO, MFA, Zero Trust), and compliance standards. • Instrument your environment with dashboards and metrics that give real visibility into system health, SLAs, ticket trends, and operational performance. • Work closely with DevOps, engineering, product, and business operations teams to ensure IT infrastructure supports—and accelerates—the company's goals. • Regularly evaluate and propose improvements to existing processes, tools, and systems. • Maintain clear, up-to-date documentation for all systems, processes, and runbooks. Train team members on new tools and workflows, and foster a culture of knowledge sharing and continuous learning.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field—or equivalent experience with a strong portfolio of hands-on work. • 5+ years of experience in IT administration, with demonstrated ownership of cloud (Azure, AWS, or GCP) and on-premises environments. • AI-native mindset—you actively use AI tools in your work today. You're comfortable prompting, evaluating, and iterating with AI to solve real problems, not just experimenting occasionally. • Proven experience designing and implementing automation solutions using RMM platforms, scripting languages (PowerShell, Python, or Bash), and workflow orchestration tools. • Strong command of security fundamentals—identity and access management, endpoint protection, Zero Trust principles, and relevant compliance frameworks (e.g., SOC 2, ISO 27001, HIPAA). • Hands-on experience with monitoring, observability, and analytics tools. You measure what matters and use data to guide decisions. • Clear, confident communicator—equally comfortable writing a technical runbook and presenting a process improvement proposal to non-technical stakeholders. • Proven ability to work effectively across distributed, cross-cultural, and cross-timezone teams.

🏖️ Benefits

• HMO Reimbursement — $100/month • Life Insurance Allowance—$20/month • Dental & Vision Reimbursement — Dental ($20/month) + Vision ($4/month) • 15 PTO credits per year (convertible to cash if unused) • Training & Learning Reimbursement—up to $30/month (certifications, courses, conferences) • US Holiday Pay—paid time off on all US federal holidays • 100% remote work — work from anywhere in the Philippines • Real growth opportunities in a fast-moving, AI-first company • Work alongside a team that genuinely believes AI changes everything—and acts like it