Operations Specialist

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🔥 2 hours ago

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MultiplyMii

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MultiplyMii is a recruiting and remote-hiring service that connects growing companies with experienced Filipino remote professionals for roles such as marketing, operations, bookkeeping/finance, customer support, SEO, e-commerce, and administrative/project management. The company provides end-to-end hiring support including role planning, sourcing, candidate screening and shortlisting, structured onboarding support, and long-term hiring guidance. MultiplyMii also publishes salary guides, job description templates, success stories, and offers faster hiring options (Talent Overflow) and strategic workshops to help companies build cost-efficient, high-performance remote teams in the Philippines.

📋 Description

• Support day-to-day Seller Central operations, including listing updates, catalog maintenance, account monitoring, and backend troubleshooting. • Investigate and resolve listing, catalog, variation, suppression, and flat file-related issues. • Open, manage, and follow up on Seller Support cases to drive timely resolution. • Prepare, update, and troubleshoot flat files for catalog and listing changes. • Monitor account health, listing status, backend alerts, and operational issues that may impact marketplace performance. • Communicate updates, issues, and next steps clearly with internal team members through Slack, Teams, Gmail, and other channels. • Document recurring workflows and support SOP creation to improve operational consistency.

🎯 Requirements

• 3–5 years of experience in Amazon Seller Central backend operations, ideally across larger eCommerce companies or multiple brands. • Strong experience resolving listing, catalog, account health, and Seller Support issues. • Hands-on experience with flat files, listing updates, backend troubleshooting, and case management. • Ability to work independently, prioritize tasks, and resolve issues with minimal direction. • Strong written and verbal English communication skills. • Experience using Amazon Seller Central, Slack, Microsoft Teams, Gmail, and flat files.

🏖️ Benefits

• 100% Remote Work • 13th Month Pay • Healthcare (HMO) • Comprehensive Fringe Benefits package • Paid Service Incentive Lead (SIL) • Paid Philippines Holidays • Free Learning and Development Programs