Sales & Client Success Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

💵 $1.2k - $1.6k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of My Hero VA

My Hero VA

1 - 10 employees

Founded 2023

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

My Hero VA is a staffing and matching service that connects businesses with affordable, vetted remote virtual assistants at $4–9/hr. They handle sourcing, screening, and presenting candidates across roles like executive assistants, media buyers, video editors, and sales reps, offer a pay-after-you-hire model with no upfront fees, and provide a six-month performance guarantee to reduce hiring friction and help companies scale without working nights.

📋 Description

• Serve as a primary point of contact for inbound leads across phone, email, text, social media, and website inquiries • Qualify prospective customers, understand their needs, and identify sales opportunities • Manage leads through the GoHighLevel sales pipeline, from initial contact through closing or disqualification • Consistently follow up with prospects and nurture customer relationships • Schedule appointments and coordinate communication between prospects, clients, and internal team members • Maintain accurate CRM records, including opportunities, tasks, notes, customer information, and communication history • Monitor the sales pipeline to ensure leads receive timely follow-up • Educate prospective and existing customers on available services and identify cross-selling opportunities when appropriate • Assist with customer onboarding, proposals, documentation, calendars, and appointment scheduling • Monitor incoming leads from digital marketing campaigns and coordinate with the Marketing Automation Specialist regarding lead quality and performance • Provide updates and reports on sales and pipeline activity • Continuously develop knowledge of GoHighLevel, CRM best practices, sales techniques, AI tools, and marketing automation

🎯 Requirements

• Excellent English and Spanish communication skills (verbal and written) – C1/C2 level • Previous professional experience in sales, client success, account management, or a similar client-facing role • Strong understanding of the full sales cycle, from initial contact and qualification through follow-up and conversion • Experience managing leads and sales pipelines using CRM platforms • Confident communicating with prospects and customers through phone calls, email, text, and other channels • Strong relationship-building and customer service skills • Highly organized with the ability to manage multiple leads, follow-ups, appointments, and priorities • Proactive and comfortable working independently in a fully remote environment • Willingness to continuously learn new sales, CRM, marketing automation, and AI tools • Previous experience working for a U.S. based company (highly preferred) • Previous experience managing GoHighLevel (GHL) in a professional environment (highly preferred) • Experience with digital lead sources, including Facebook Lead Ads (highly preferred) • Experience supporting multiple companies, services, or sales pipelines (highly preferred) • Must be available during Pacific Time business hours (9am–5pm PST/PDT)

🏖️ Benefits

• Fully remote work from home • Full-time availability (40h per week)

Apply Now

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