Gainsight Administrator

April 24

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n2y LLC

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💰 Private Equity Round on 2019-11

Description

• Design, implement and deploy solutions supporting n2y Customer Success processes on the Gainsight platform • Responsible for the architecture and configuration of the Gainsight solution and facilitating its integration with the n2y Enterprise Architecture • Collaborate with internal teams to ensure successful flow of data, analyze requirements, configure and deploy Gainsight, manage mapping, document and implement Customer Success processes

Requirements

• Bachelor’s Degree in related field preferred • Experience with Gainsight NXT and Gainsight’s Matrix Data Architecture (MDA) Platform • Experience with Microsoft Azure Synapse, SQL queries and data integration • Experience with other components of n2y’s Enterprise Architecture such as Salesforce, PowerBI, Tableau, Zendesk, Sage Intacct is a plus • Working knowledge and experience with complex business systems integration • Superior critical thinking and creative problem-solving skills • Adaptable, observant, and approachable with a strong collaborative spirit • Customer-centric attitude and approach encompassing all aspects of the position • Results-oriented with a robust drive to accomplish objectives and meet high standards • Excellent organizational, verbal, and written communication skills

Benefits

• competitive compensation and benefits package including health, dental, vision, life, and disability insurance • company matching 401(k) savings plan