Customer Engineer

🔥 3 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🛠️ Implementation Specialist

👻 Ghost score 10%

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Logo of NCR Atleos

NCR Atleos

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Perform customer installation, maintenance, and service calls promptly and effectively • Service electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory • Perform maintenance repairs and system overhauls • Manage network faults and traffic, configuration, security, and remote system access • Organize and triage customer issues and address problems proactively • Communicate with customers in an open, helpful, and engaging manner to identify solutions • Complete formal virtual and hands-on training • Represent the NCR Atleos brand while supporting financial institutions and retailers

🎯 Requirements

• Local candidate to the specific geographic area • At least 19 years of age • Valid driver’s license and driving record satisfying NCR Atleos fleet requirements • PC skills, basic electronic skills, and operating system familiarity • Ability to perform essential job functions with or without reasonable accommodation • Ability to travel for prolonged periods, driving several hours per day • Ability to work rotating and weekend shifts • Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance • Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects of varying sizes • Employment conditional upon passing applicable screening criteria

🏖️ Benefits

• Formal virtual and hands-on classroom training provided through NCR Atleos • Dedicated teachers, mentors, and coaches • Learning and professional development opportunities • Diverse and inclusive workplace • Reasonable accommodation for essential job functions

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