System Administrator – 2nd-Level Application & Infrastructure

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netzbest GmbH

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11 - 50 employees

We provide IT oursourcing for our clients.

📋 Description

• Handling complex incident tickets in the Application and Infrastructure areas, with a focus on Microsoft environments and various healthcare applications • Restoring folders, expanding resources of virtual systems, and supporting standard and customer applications in a Windows Server, terminal server, and Citrix environment • Coordinating schedules with customers and service providers for customer application updates, and installing and distributing updates via images • Independently researching all necessary information through direct telephone contact with our customers, providing service-oriented communication and regular status updates • Documentation, targeted knowledge transfer, and effective internal communication to ensure smooth and efficient support

🎯 Requirements

• Completed vocational training as an IT specialist (Fachinformatiker) or an equivalent qualification • Three to five years of experience administering, installing, and maintaining applications such as DATEV, MD Ambulant/Stationär, Sage, StarMoney, or comparable healthcare-sector applications • Good knowledge of Microsoft and/or Citrix environments, as well as experience installing applications in client/server environments and on provisioned systems • Strong service orientation and very good German language skills, both written and spoken, at a minimum of C1 level

🏖️ Benefits

• Fair compensation and a permanent employment contract • No night or weekend work • Exceptional team spirit and flat hierarchies • Remote work with quarterly on-site visits to Berlin at company expense • Company-wide summer and Christmas parties in Berlin • Membership in Urban Sports Club or Hansefit • Company pension scheme with DYNO