Enterprise Applications – Automation Specialist

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New Era Technology

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

🔒 Cybersecurity

B2B • Enterprise • Cybersecurity

New Era Technology is a technology services firm that delivers end-to-end IT solutions for organizations, including modern workplace collaboration, enterprise networking and infrastructure, cloud and application modernization, AV design and integration, and managed services. The company provides cybersecurity and physical security services, AI strategy and intelligent automation, and professional field and deployment services, serving industries such as enterprise, healthcare, government, education, retail, and banking. New Era positions itself as a B2B partner that combines consulting, implementation, and ongoing managed support to modernize customers’ digital and physical technology environments.

📋 Description

• Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning. • Manage application configuration, user access, system support, and documentation. • Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services. • Identify opportunities to automate manual and repetitive business processes. • Develop AI-enabled solutions to improve productivity and operational efficiency. • Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives. • Support user training, knowledge sharing, and continuous process improvement.

🎯 Requirements

• 3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems. • Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning. • Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI. • Knowledge of SQL, REST APIs, and system integrations. • Strong problem-solving, communication, and stakeholder management skills. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Experience with Azure AI, Copilot Studio, or Microsoft Fabric is highly desirable. • Experience in an MSP environment. • Familiarity with ITIL or IT Service Management practices. • Experience with AI governance and enterprise automation initiatives

🏖️ Benefits

• Day 1 HMO + 1 free dependent • Health and Wellness Reimbursement Benefits • Sunlife Group Insurance • Company Salary Loans • Government contributions • Assistance with government loan payments • 13th month pay • Night differentials pay • Holiday pay (for hours worked on holidays) • Mandated Leaves • Work equipment provided

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