Director of Events – Operations

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🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $130k - $160k / year

⏰ Full Time

🔴 Lead

🎪 Events

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New Yorkers For Children

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 1996

🤲 Charity

📚 Education

🌍 Social Impact

Charity • Education • Social Impact

New Yorkers For Children is a New York City nonprofit that supports youth in and aging out of foster care. The organization partners with the NYC Administration for Children’s Services and delivers programs focused on academic, professional, and personal supports so young people can thrive as independent adults. Since 1996 it has distributed about $70 million, provides direct services to roughly 1,000 youth annually, offers post-secondary support that drives college completion (e. g. , 60% of program graduates complete a bachelor’s degree, 40% an associate’s), and runs safety-net and pioneering programs including back-to-school distributions and stipends.

📋 Description

• Directly manage the LaJoy Creative staff and contract/freelance staff; set performance expectations, coach for growth, and build bench strength as the firm scales. • Own the firm's overall event production standards and quality bar across all client engagements, ensuring consistency regardless of which team member is executing. • Design and continuously refine internal operating systems (project management, resourcing, vendor management, financial tracking) to support increasing volume and complexity of client work. • Lead staffing and resourcing decisions across concurrent client projects, balancing capacity, budget, and team development. • Serve as senior client-facing leader on the firm's most strategic or highest-visibility engagements, stepping in for key relationships and high-stakes moments. • Partner with the CEO on business development: scoping new opportunities, shaping proposals, setting pricing/budget parameters, and representing the firm in pitch and finalist conversations. • Own client retention strategy — identifying expansion opportunities within existing accounts and ensuring service quality drives repeat business and referrals. • Represent LaJoy Creative externally at industry functions, partner convenings, and speaking opportunities as an extension of the CEO's visibility strategy. • Bring established client and network relationships directly into LaJoy Creative's business pipeline, actively converting existing personal/professional connections into new engagements for the firm. • Identify, cultivate, and close new business opportunities by combining strong business acumen with a working knowledge of the events, hospitality, and mission-driven/nonprofit sectors. • Serve as a proactive originator of leads — not solely a responder to CEO-sourced opportunities — with accountability for contributing measurably to the firm's new business pipeline. • Build and maintain a network of referral partners, industry contacts, and past clients that can be activated for repeat business, introductions, and co-marketing opportunities. • Track and report on business development activity and pipeline health as part of regular leadership reporting to the CEO. • Own event and departmental budgeting, including forecasting, margin management, and profitability review across the firm's active project portfolio. • Oversee vendor strategy at the portfolio level — negotiating master agreements, setting preferred-partner terms, and managing the firm's overall vendor risk and cost position. • Prepare contracts, scopes of work, and significant expenditures when delegated by the CEO. • Serve as a key thought partner to the CEO on organizational growth, capacity planning, and long-term operational strategy. • Lead hiring, onboarding, and team-building initiatives for the events and operations function as headcount grows. • Identify and champion process, technology, or staffing investments that improve margin, quality, or scalability. • Support the firm's brand and thought-leadership positioning (award submissions, case studies, speaking engagements) in partnership with the CEO.

🎯 Requirements

• Bachelor's degree or equivalent combination of education and professional experience • Ten (10) + years of progressively responsible experience in event production, event operations, or hospitality management, including at least 2-3 years in a people-management or department-leadership capacity • Demonstrated experience managing a portfolio of concurrent client engagements, not just single events • Experience with budget ownership, P&L or margin accountability, and vendor contract negotiation at a strategic level • Proven track record of generating new business, whether through personal network activation, referral partnerships, or direct sales/business development responsibility • Existing relationships within the events, hospitality, philanthropic, or nonprofit sectors that can realistically be brought into LaJoy Creative's client and partner pipeline • Prior experience in a hospitality, events firm, or mission-driven/nonprofit-adjacent environment strongly preferred. • Proven people-leadership skills — hiring, coaching, performance management, and building team culture in a small, fast-paced firm. • Strong business acumen: budgeting, forecasting, pricing, and margin awareness across multiple simultaneous projects. • Demonstrated ability to identify, pursue, and close new business opportunities, with comfort operating in a revenue-generating capacity, not solely a delivery/operations capacity. • Executive-level presence and communication skills, comfortable representing the firm to C-suite clients, high-profile partners, and industry audiences. • Strategic thinker who can translate a founder's vision into scalable systems and repeatable processes. • High degree of trust and discretion, operating as a direct extension of the CEO's authority. • Ability to balance strategic oversight with hands-on execution when the moment demands it. • Deep alignment with LaJoy Creative's mission-driven client base and its creative, relationship-centered brand of service. • Proficiency with: Project management and resourcing software (Asana, Monday.com, or comparable) at an administrator/strategic level • Budgeting/financial tools (QuickBooks or comparable), including margin and forecasting analysis • CRM/client-tracking systems, including pipeline and business development tracking • Microsoft Office and/or Google Workspace Suite

🏖️ Benefits

• Health benefit stipend • Cell phone stipend • Unlimited PTO and full office closure • Professional development and other growth opportunities