ServiceNow Solution Architect – CSM, FSM, SOM

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

NewRocket

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏢 Enterprise

🔐 Security

Enterprise • Technology • Security

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Developing customer applications for Work Order management, scheduling, and dispatch. • Collaborate with stakeholders to identify key functionality within custom ServiceNow instance • Enhance ServiceNow (SN) event rules as necessary to ensure proper CMDB binding • Interact with technical SMEs to get necessary environment information to support your service map and event work

🎯 Requirements

• Experience with ServiceNow Solution Architect - FSM/CSM/SOM & Integrations in ServiceNow • Comprehension of, and the ability to communicate and implement FSM/CSM/SOM solutions • Ability to develop interfaces for each user audience depending on custom application models or Service Portals • Experience developing integrated logic and functional components to interface with ServiceNow internal services and APIs (via REST) • Service-oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc.) • Understand Credential less and Credential based Discovery • Install, configure, and integrate software products from ServiceNow FSM/CSM/SOM with a focus on the discovery, service mapping, certification management, Service Graph Connectors and Multisource CMDB • Ability to prevent duplicate CIs with CI identifiers • Extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns • Knowledge and ability to configure, manage and maintain MID servers • Proficient in working with command line console for Service Mapping • Ability to work with and migrate patterns between Environments for Service Mapping • Proficient in configuring Identification Rules for Service Mapping • Ability and knowledge in Discovery of multi-tier services including advance pattern configuration for Service Mapping

🏖️ Benefits

• We champion diversity, celebrate creativity, and embrace uniqueness • Fostering a healthy work-life balance • Creating a culture that thrives on collaboration and innovation • Supporting professional growth for individuals and teams