Client Specialist – Account Manager

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Nexthink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

💰 Series D on 2021-02

SaaS • Enterprise

Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.

📋 Description

• Lead and co-ordinate the activities of pre-sales, professional services, service delivery managers, customer success, marketing and working with functional leaders to ensure the right skills and resources are aligned to achieve success. • Drives renewals, expansion and upsell sales motion. • Has responsibility for the overall account strategy and management including the creation and execution of a business-outcome based strategic account plan. • Maintains high touch and trusted advisor status with the customer establishing trust. • Oversees and implements business case & value selling strategies which align the customer’s needs. • Manages tactical business while investing in larger, longer term strategic opportunities. • Conduct negotiations with mutual best interest via contract management and pricing strategy. • Develop and attain accurate quarterly and annual revenue forecasts for every account. • Embodies our core values in all that you do: We are one team, We are positive, We keep growing and We get things done!

🎯 Requirements

• 1-3 years track record in sales with quota achievement • Previous sales experience gained within software or solution sales organisations • Demonstrable track record of achieving sales targets • Enjoys working in a target / reward-driven environment • Understanding of MEDDPICC, Challenger or other SaaS aligned sales methodologies • Bachelor's Degree or equivalent • Fluency in English & German

🏖️ Benefits

• Permanent Contract and a competitive compensation package • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 30 days of holidays we offer) plus 3 company-paid volunteer days. • 100% remote work with occasional travels to meet with colleagues and customers • Free access to professional training platforms to explore your interests and enhance your skills. • 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers. • Feel protected with 24/7 accident insurance coverage for any accidents at work or during free time. • Bonuses for referring successful hires after three months of continuous employment.