Solutions Sales Executive

July 24

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NICE

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SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• The primary goal is to empower our sales force with the offering, messaging, insights, and expertise they need to consistently win and create lasting customer relationships. • You’ll also analyze market trends, customer needs, and competitive landscapes to develop forward-thinking sales approaches. • Additionally, you’ll enable the sales team with a value-based selling approach that is scalable, consistent and competitive while also supporting our customers and sales partners as a Fraud SME. • You will be responsible for the Fraud Sales Strategy for the LATAM region and drive the Fraud business, pipeline and booking. • Function as the Fraud SME for the Actimize Direct Sales team as well as our Customers and Prospects • Liaise with internal Actimize teams (Product, services, SMEs) to identify industry trends, identify new offerings and align sales strategy/sales campaigns. • Understanding the market and our customer’s focus and needs to drive the Actimize Fraud Strategy for LATAM

🎯 Requirements

• 10+ years of Experience in Financial Crime/Fraud at a Financial Institution, Software Vendor or industry consulting roles • Experience in selling or implementing enterprise application software solutions (application plus services). Ideally payment processing solutions to compliance/operational risk departments in the brokerage/banking/insurance industries. • Experience selling complex software with a long sales cycle • Ability to position the Company, its products and services in the marketplace vis-à-vis competitor. • Familiar with revenue recognition • Contract negotiation skills and experience • Excellent communication (written/presentation) and interpersonal skills • Proactive and customer-focused • Experience/knowledge of Actimize solutions. • Experience selling or implementing AML/Fraud products is a plus