NICE
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
Strategic Account Executive – Financial Services
Job not on LinkedIn
November 13
NICE
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
📋 Description
• Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. • Coordinate and lead all sales activities to achieve business goals. • Ensure the proposed sales and solutions capitalize on NiCE CxOne's strengths and can be implemented successfully. • Establish new strategic relationships while maintaining existing relationships and analyzing customer business situations to identify constraints and new opportunities due to technological advances. • Develop and maintain high-level relations with C-level Executives. • Initiate, support, develop, and monitor purchasing agreements between NiCE CxOne and the customer.
🎯 Requirements
• 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role. • 2+ years selling AI and Digital Transformation solutions into enterprise accounts. • Superior relationship and client management skills that effectively build trust and manage customer escalations. • Collaborative approach to sales that includes working with multiple groups both internally and externally. • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives. • Inherent self-sufficiency, flexibility, and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results. • Experience/knowledge of CCaaS, CX, and Conversational Ai solutions (advantage). • Experience/knowledge selling a full suite of SaaS products (advantage).
🏖️ Benefits
• Join an ever-growing, market disrupting, global company • Collaborative work environment • Internal career opportunities across multiple roles, disciplines, domains, and locations • Passionate and innovative team • Fast-paced, creative atmosphere
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