Strategic Account Executive – Travel, Retail and Hospitality

🕒 May 1

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements. • Coordinate and lead all sales activities to achieve business goals. • Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully. • Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances. • Develop and maintain high-level relations with ‘C’levels. • Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

🎯 Requirements

• 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role. • Minimum of 1-2 years selling AI Software Solutions • Strong understanding of AI technology & its applications • Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations. • Collaborative approach to sales that includes working with multiple groups both internally and externally. • Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives. • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.

🏖️ Benefits

• Join an ever-growing, market disrupting, global company • Fast-paced, collaborative, and creative environment • Endless internal career opportunities across multiple roles, disciplines, domains, and locations