LMS Administrator

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NightOwl Consulting

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

NightOwl Consulting is a global business service (GBS) provider that connects companies with skilled talent in the Philippines to optimize their business processes and dramatically reduce costs. Specializing in team-building for various roles such as pre-construction, AutoCAD drafting, insurance, bookkeeping, and administrative assistance, NightOwl Consulting provides customized offshoring solutions tailored to the specific needs of each client. Through its transparent, cost-effective pricing model, the company prides itself on high client satisfaction and employee retention rates while fostering a supportive and engaging work culture. NightOwl Consulting supports businesses by recruiting, training, and managing dedicated teams for various industry sectors, ensuring enhanced productivity at a significantly reduced cost.

📋 Description

• Manage the company's Learning Management System (LMS), including resetting passwords, adding and removing user accounts and groups, marking learner completions, troubleshooting system issues, creating online and instructor-led training (ILT) courses, managing the user interface, scheduling learning activities, and generating reports. • Administer the LMS support inbox by responding to user inquiries, resolving issues, and meeting established service level expectations. • Coordinate compliance course launches, ensuring all deadlines and course requirements are met. • Manage and prioritize audit requests, ensuring timely and accurate responses. • Create and maintain end-user documentation to support regulatory and compliance requirements, including the accurate assignment of required training. • Generate reports for learners, instructors, and management, collaborating with HRIS, Compliance, and LMS support teams as needed. • Maintain internal HR knowledge-sharing sites by updating content, managing user access, troubleshooting issues, and generating reports. • Serve as the primary point of contact for internal stakeholders and external vendors, coordinating system enhancements and providing user training. • Maintain department intranet sites and collaborate with internal partners to support site development and updates. • Manage and maintain the department's central file repository, including audits, content updates, training materials, and file organization. • Create learning materials such as job aids, user guides, graphics, and other supporting documentation. • Partner with Learning Specialists and Instructional Designers to manage courses and learning curricula within the LMS. • Collaborate with subject matter experts to develop learning content using adult learning principles, including storyboards, scripts, and assessments. • Develop engaging eLearning content and microlearning resources using video animation and multimedia tools while staying current with learning technologies, trends, and best practices.

🎯 Requirements

• Ability to organize and manage multiple priorities in a fast-paced environment. • Strong analytical and critical thinking skills. • High level of accuracy and attention to detail, including data entry. • Ability to work independently while collaborating effectively within a team. • Excellent interpersonal and customer service skills. • Ability to handle confidential information with professionalism and discretion. • Advanced proficiency in Microsoft Excel and Microsoft Office applications. • Experience with Adobe Creative Suite and SharePoint is preferred. • Strong problem-solving and troubleshooting abilities. • Excellent written and verbal communication skills in English.

🏖️ Benefits

• Above market salary • HMO on Day 1 for principal and two dependents • Government-mandated benefits • Performance-based Incentives • Quarterly Company Events • 1,000 PHP De Minimis • Equipment and software provided