Mortgage Post Closing Specialist

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NightOwl Consulting

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

NightOwl Consulting is a global business service (GBS) provider that connects companies with skilled talent in the Philippines to optimize their business processes and dramatically reduce costs. Specializing in team-building for various roles such as pre-construction, AutoCAD drafting, insurance, bookkeeping, and administrative assistance, NightOwl Consulting provides customized offshoring solutions tailored to the specific needs of each client. Through its transparent, cost-effective pricing model, the company prides itself on high client satisfaction and employee retention rates while fostering a supportive and engaging work culture. NightOwl Consulting supports businesses by recruiting, training, and managing dedicated teams for various industry sectors, ensuring enhanced productivity at a significantly reduced cost.

📋 Description

• Review investor loan deficiencies and resolve them without involving the underwriter, branch, or borrowers. • Conduct daily reviews of investor loan pipelines to identify suspended loans requiring remediation. • Validate all suspense conditions and provide resolutions by the specified cure date. • Clarify documentation requirements with investors as needed. • Work with internal departments, external partners, and borrowers to obtain necessary documentation promptly. • Prepare formal written responses to agencies and investors when audits reveal deficiencies. • Accurately track and record all events and communications related to loan files. • Monitor daily condition reports from investors for updates on deficient loans or new conditions. • Track aged loans in the active pipeline until they are purchased by the investor. • Maintain a strong understanding of Agency and Investor guidelines and overlays. • Meet daily production goals set by management and adhere to internal SLA timelines. • Provide ongoing quality service and maintain confidentiality of all files and information.

🎯 Requirements

• Minimum of 5 years’ experience in recent mortgage closing and/or post-closing activities. • Extensive knowledge of Regulatory and Investor guidelines for various loan programs. • Strong organizational, analytical, communication, and interpersonal skills. • Ability to meet deadlines, multi-task, and adjust priorities as necessary. • Excellent judgment and decision-making skills. • Excellent customer service skills, with the ability to maintain customer confidence through quality service. • Proficient in Microsoft Office Suite. • ENCOMPASS LOS knowledge is a plus • Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere while adhering to strict deadlines.

🏖️ Benefits

• Above market salary • HMO on Day 1 for principal and two dependents • Government-mandated benefits • Performance-based Incentives • Quarterly Company Events • In-depth training for career growth • Great Company Culture and HR experience • 1,000 PHP De Minimis • Equipment and software provided