Senior Integration Operations Analyst

Job not on LinkedIn

🕒 June 2

🏢🏡 São Paulo – Hybrid

⏰ Full Time

🟠 Senior

⚙️ Operations

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of NIO

NIO

WebsiteLinkedIn

10,000+ employees

⚡ Energy

💰 $500k Seed Round on 2018-04

Automotive • Energy • Sustainability

NIO is a leading electric vehicle manufacturer that specializes in smart electric cars, including SUVs and sedans. Committed to innovation and sustainability, NIO offers a unique power service solution, enabling fast battery swaps and mobile charging options. The company focuses on creating a community experience through its NIO Houses, where users can engage with the brand and each other. NIO promotes a brighter, sustainable future with its advanced electric vehicles and holistic services for users.

📋 Description

• Provide IT support with a focus on integration. • Participate in 24x7 on-call shifts according to schedule rotations. • Analyze and investigate incidents, mapping and understanding business flows to ensure integrations meet functional and technical requirements. • Deploy, configure and maintain APIs, policies and routing, while monitoring API availability and performance. • Perform troubleshooting and root cause analysis of incidents (Level 2).

🎯 Requirements

• Proven experience in IT sustainment/support within integration, preferably in the telecom sector. • Advantage: hands-on experience with Sensedia API Gateway (installation, clustering, performance tuning). • Understanding of API management and governance (API Manager, Developer Portal, versioning). • Experience with microservices, REST and GraphQL APIs, messaging queues, and event-driven architecture. • Bachelor’s degree in Computer Science, Software Engineering, or related field.

🏖️ Benefits

• Meal and/or food allowance • Transportation allowance • Medical insurance • Dental insurance • Life insurance • Private pension plan • Profit-sharing program (PPR) • Pharmacy assistance • Childcare assistance • Flexible working hours • V.tal Benefits Club • Extended maternity leave (6 months) • Extended paternity leave (20 days)

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